The U.S. Consumer Product Safety Commission, along with Anker, has announced a recall of a widely-used power bank due to potential fire hazards…
Recall of Anker PowerCore 10000
The model in question has been on the market for over eight years.
We have identified that specific Anker PowerCore 10000 power banks (Model: A1263) manufactured between January 1, 2016, and October 30, 2019, and sold in the United States from June 1, 2016, to December 31, 2022, may pose a fire safety risk due to a possible lithium-ion battery issue. This issue may cause overheating, resulting in melting plastic, smoke, or fire hazards.
If you own an Anker power bank, please check the product information located on the bottom of the unit. Look for one or both of the following identifiers:
Finding either of these labels means you should immediately stop using the power bank and ensure it is unplugged.
Anker will either replace your device with a comparable model of the same capacity or offer a $30 Amazon voucher, whichever you prefer.
You do not need to return the device. However, you will need to take two photos as outlined below and complete the claim form. Note that the order number is not required if you don’t have it.
To claim a replacement power bank, please have the following ready:
(1) your name and contact information,
(2) order number,
(3) two photos of the recalled charger: one showing the model and serial number on the bottom, and another photo of the charger with the submission date and the words “recall” or “recalled” written in permanent marker.
Anker provides examples of the required photos:
The company advises waiting for email confirmation of your unit’s status before disposing of it. Additionally, you’ll need to arrange for proper disposal, as general e-waste recycling bins should not be used for recalled lithium-ion batteries.
Your local household hazardous waste (HHW) collection center might accept this recalled lithium-ion battery for disposal. Contact them in advance to confirm whether they can take recalled lithium-ion batteries. If not, please reach out to your municipality for further instructions.
DMN’s Perspective
Anker is a trusted brand generally regarded as safe. The fact that the company has initiated a recall demonstrates its commitment to addressing rare issues responsibly.
Lithium-ion batteries in power banks and other devices always pose a potential risk, so avoid purchasing no-name brands: there have been numerous instances of inexpensive products lacking essential safety features.
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Image: A collage from DMN featuring images from Anker and Chris Appano on Unsplash
