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Thursday, March 4, 2021

Infographic: Why Brands Should Respond to Customer Feedback

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A new infographic from Digital Doughnut sister company London Research looks at the compelling business case for brands to respond to customer feedback in a timely fashion. The insights are based on consumer and business surveys carried out earlier this year.

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The infographic below outlines some of the key findings from The State of Online Reputation Management 2020 report, published this year by London Research in partnership with Reputation.com.  

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Infographic-Responding-to-Customer-Feedback.jpg



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