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Wednesday, December 2, 2020

How to Contact Facebook Support — An All-Inclusive Guide to Regaining Access to Lost accounts, Disabled Accounts and More

Social networks utilize contact forms for users to request support and report issues. In theory, this allows Facebook to effectively service a large number of people by separating issues and directing each request, complaint or question to the correct department.

The issue is that Facebook has over 100 contact forms! As a user, navigating this system and finding the correct form for a specific purpose can be a frustrating and daunting task.

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Luckily, our friends at PostPlanner.com 13 organized all the current Facebook forms for your convenience. We initially shared their amazingly useful list several years ago and have continued to update the original list and remove inactive forms when necessary.

UPDATE: As of 08.08.2020, this list was completely revised and accurate.

Facebook Access

  • Access Restricted (Bad IP) 12 — Users may be directed to this form in the event that Facebook associates their IP (internet Protocol) address with a misconfigured ISP (Internet Service Provider) or abusive behavior. This can occur in error or because you are associated with something that Facebook considers a threat.
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Facebook’s Message

“You are trying to access Facebook from an IP (Internet Protocol) address that’s associated with a misconfigured ISP (Internet Service Provider) or abusive behavior. If you think this is an error, please tell us more.”

Tips to Overcome This Without the Form

1. It’s not overly uncommon to encounter this in error. It has been reported on several forums and Reddit 1 that simply restarting your modem or router could resolve the issue.

2. In the event that restarting your modem or router didn’t solve your problem and submitting a request on the Access Restricted (Bad IP) form didn’t help, it’s possible that using a quality VPN could be a reasonable workaround. Facebook is a sophisticated platform, so when we say quality VPN, we mean it. It’s likely that you will have to pay for a VPN that will allow you to bypass Facebook’s watchdog software.

  • Accessibility for People with Disabilities — Users with disabilities utilize sites like Facebook each and every day. Facebook has been known to dedicate a magnitude of resources in order to make sure that people with disabilities are welcome and able to use their site and all of its features, but with any technology there are always issues. If you are a person with a disability and are having issues with Accessibility & Assistive Technology, features such as Facebook Live & Zoom or if your account has been disabled, then this is the form for you.

Facebook’s Message

“This form is for submitting accessibility and assistive technology feedback related to Facebook’s products. If your request does not relate to accessibility and assistive technology, do not submit this form as your request will not be processed.”

  • Personal Data Requests 2 — While you do give up a certain amount of freedom by signing up and agreeing to terms of service on Facebook, all of your personal information still belongs to you and you have the right to access it. This form gives you the opportunity to access or download your personal information including, but not limited to information, pictures, videos and any other media sources you may have uploaded to the site.

Facebook’s Message

“How to get personal data if you have an account, if you don’t, or if you can’t access it.”

“You can also download a copy of your Facebook information using the Download Your Information 2tool. You can choose to receive your information in an HTML format that’s easy to view, or a JSON format, which will allow you to transfer your information to another service.”

  • Request Access to the Mobile Partner Portal 12 — The Mobile Partner Portal is a commercial tool used for development and integration of mobile devices. It’s mainly used by companies like T-Mobile & Samsung. To gain access to this portal, it requires an organization to be incorporated.

Facebook’s Message

“If you’re a mobile operator employee, fill out this form to request access to the Facebook Mobile Partner Portal or report any issues you experience accessing the portal. For other issues, please use the Mobile Partner Portal case tool.”

Accounts

  • Account Disabled — Ineligible 9 — Disabled accounts is such a large category for Facebook that they have several different forms, which means it’s extremely important to pay very close attention and submit your requests utilizing the form most closely related to your unique situation and the form that allows you to submit a request with information you know or have available. All of the forms relate to accounts disabled for Violating Facebook’s Statement of Rights and Responsibilities 2. As a general overview, this could include violations of privacy, sharing of content or intellectual property, safety or one of eighteen broad categories. It’s highly recommended that you read through the Statement of Rights and Responsibilities to better understand why your account was disabled. This understanding in conjunction with understanding the information required to submit a request will allow you to choose the form best suited for your situation.

This specific form requires Full Name, Date of Birth and email or phone number listed on the account.

Facebook’s Message

“Only submit this form if your account was disabled for violating Facebook’s Statement of Rights and Responsibilities. If you can’t access your account for a different reason, please return to the Help Center to find the appropriate contact channel.”

  • Account Disabled — Ineligible 11 — This form has all the same disclaimers as the last Account Disabled — Ineligible form but has different requirements to submit a request.

This specific form requires a contact email and an uploaded photo ID to submit.

Facebook’s Message

“Only submit this form if your account was disabled for violating Facebook’s Statement of Rights and Responsibilities. If you can’t access your account for a different reason, please return to the Help Center to find the appropriate contact channel.”

  • Account Disabled — Ineligible 1 — This form has all the same disclaimers as the last Account Disabled — Ineligible form but has different requirements to submit a request.

This specific form requires an email or mobile phone number listed on the account, Full Name and an uploaded photo ID.

Facebook’s Message

“Only submit this form if your account was disabled for violating Facebook’s Statement of Rights and Responsibilities. If you can’t access your account for a different reason, please return to the Help Center to find the appropriate contact channel.”

  • Account Disabled — Multiple Accounts — Having multiple accounts is also a violation of Facebook’s Statement of Rights and Responsibilities. If your account has been disabled due to having multiple accounts, then you are required to use this form.

This specific form requires the email or mobile phone number listed on the account you want to keep, a general description of the account you want to keep and a description of the account(s) you do not want to keep.

Facebook’s Message

“Only submit this form if your account was disabled for violating Facebook’s Statement of Rights and Responsibilities. If you can’t access your account for a different reason, please return to the Help Center to find the appropriate contact channel.”

  • Account Disabled — Underage 1 — As part of Facebook’s Statement of Rights and Responsibilities, Facebook requires all members to be at least 13 years old. If your account has been disabled because you were under the age of 13 or Facebook assumed you were, then you are required to use this form.

This specific form requires your full name, email or phone number associated with the account, Date of Birth and a Photo ID verifying that you are over the age of 13.

Facebook’s Message

“We may encrypt and store your ID for up to one year to improve our automated systems for detecting fake IDs. Your ID will be stored securely and will not be visible to anyone on Facebook.”

“If you don’t want Facebook to use your ID to improve our automated systems for detecting fake IDs, you can adjust your Identity Confirmation Settings. If you turn this option off, the copy of your ID will be deleted within 30 days of submission or when you turned this option off.”

  • Disabled Account Appeal — ID Request 2 — Facebook frowns on imposter accounts and accounts that do not truly represent a real person, business or organization. If they have a suspicion that your account isn’t legitimate, they will disable your account. Often, this happens in error. In the event that this has happened to you. You will be required to use this form.

This specific form requires you to upload a photo ID and provide the email or phone number associated with the account you are trying to access.

Facebook’s Message

“To reactivate your account, we need to verify your identity.”

  • Impostor Account 4— As we mentioned before, Facebook frowns on imposter accounts. So, if you come across anyone impersonating you, someone you know, a business or organization, then this is the form to report it and get that account disabled on Facebook. Pay close attention though, as there are different processes depending if it’s a personal profile or a page.

Facebook’s Message

“Accounts and Pages that impersonate other people go against our Community Standards and aren’t allowed on Facebook. If you see an account that’s pretending to be you, someone you know or a public figure (example: celebrity, politician), we encourage you to let us know. You can report potentially impersonating accounts to us even if you don’t have a Facebook account.”

  • My Personal Account is in a Special Memorialized State 2 — After a person passes away there is an option to convert their account from a normal profile to memorial in their honor. In the event that someone assumes you are no longer living, or a friend pulls an interesting prank on you and your account becomes a memorial. This is the form you will be required to use to prove you are still alive and get your account converted back to a normal profile.

Facebook’s Message

“If you believe we’ve mistakenly memorialized your account, please let us know. Also note that if you’re not the owner of this account and the actual owner has passed away; we can’t provide login information or reactivate this account under any circumstances.”

  • My Personal Account was Disabled 4 — This is the only contact form that specifically states personal account. While the other disabled account forms do not specifically state personal, business or otherwise, this one stating it can lead to assumptions about all of the other forms. Regardless, if you are attempting to get back a personal account that has been disabled, this is the form you will be required to use.

Facebook’s Message

“If you believe your account was disabled by mistake, please enter the following information so we can investigate.”

“Only submit this form if your account was disabled for violating Facebook’s Statement of Rights and Responsibilities. If you can’t access your account for a different reason, please return to the Help Center to find the appropriate contact channel.”

  • Report an Impostor Account 2 — Imposters have become increasingly common on all social media platforms. It’s a problem that is so overwhelming that it may not ever be able to be completely eliminated. People who are notable or have large followings are at increased risk of others impersonating them. If someone is pretending to be you on Facebook, this is the form you are required to use in order to report them and have their profile removed.

Facebook’s Message

“If someone created a Facebook account that’s pretending to be you or someone you know, please use this form to file a report.”

Ads

  • Ads Pending Review — Every now and then an ad can get overlooked in Facebooks que. This happens from time to time and isn’t necessarily something to be concerned about. However, if your ad is time sensitive, it may help to use this form and give Facebook a little nudge after 24 hours.

Facebook’s Message

“Help form for when an ad has been pending for more than 24 hours.”

  • Request Help with Your Child’s Ads Settings — As a parent you may want to limit what your children are exposed to on Facebook. If you are a parent or legal guardian, use this form to ensure that your children aren’t seeing advertisements that you’d rather them not see.

Facebook’s Message

“Verify that you’re a parent or guardian to get help changing your child’s setting for pairing their name with ads.”

Children

  • Child Data Request 1 — As a parent there may be several reasons you’d like to request your child’s data prior to account deletion. Regardless of your reasons, this will allow you to request your childs data.

Facebook’s Message

“Please attach a copy of a notarized statement declaring your rights as a parent or guardian. Note that if you don’t submit this statement, or we find it to be insufficient, we will not be able to provide you with any information and will delete the account.”

“If you do not submit this statement, or we find it to be insufficient, we will not be able to provide you with any information and will delete the account.”

  • Report an Underage Child (South Korea & Spain) 1 — Children from South Korea & Spain are not allowed to use Facebook if they are under 14 years of age. This differs from the U.S. age requirement of 13 years of age. If you believe there is a child under the age of 14 and is from South Korea or Spain using Facebook, please use this form to file a report.

Facebook’s Message

“If you’re reporting a child’s account registered under a false date of birth, and the child’s age is reasonably verifiable as under 14, we will promptly delete the account. You will not receive confirmation of this action, but you should no longer be able to view this child’s timeline on the site. Our ability to review and take appropriate action on a report significantly improves with the completeness of the report (ex: URL of the timeline).”

“If the reported child’s age is not reasonably verifiable as under 14, then we may not be able to take action on the account. In this case, if you are not the parent of this child, then we strongly recommend that you encourage a parent to contact us personally, using this form.”

  • Report an Underage Child — Thirteen years of age is the minimum age allowed by a child in any country. If you believe there is a child under the age of 13 using Facebook, please use this form to file a report.

Facebook’s Message

“If you’re reporting a child’s account registered under a false date of birth, and the child’s age is reasonably verifiable as under 13, we will promptly delete the account. You will not receive confirmation of this action, but you should no longer be able to view this child’s timeline on the site. Our ability to review and take appropriate action on a report significantly improves with the completeness of the report (ex: URL of the timeline).”

“If the reported child’s age is not reasonably verifiable as under 13, then we may not be able to take action on the account. In this case, if you are not the parent of this child, then we strongly recommend that you encourage a parent to contact us personally, using this form.”

  • Request Help with Your Child’s Ads Settings — As a parent you may want to limit what your children are exposed to on Facebook. If you are a parent or legal guardian, use this form to ensure that your children aren’t seeing advertisements that you’d rather them not see.

Facebook’s Message

“Verify that you’re a parent or guardian to get help changing your child’s setting for pairing their name with ads.”

Copyright and Trademark

  • Copyright Report Form 2 — Facebook takes copyright infringement very seriously. If you find someone using your copyrighted data as their own, use this form to report them and protect yourself.

Facebook’s Message

“Use this form to report content that you believe infringes your copyright”

Facebook’s Message

None

  • Trademark Complaint Inquiry Form 3 — Facebook has been known to remove posts or data that they believe is infringing on someone else’s copyrights or trademarks. Every now and then, they get it wrong. If they remove a post or other data that belongs to you and should not have been removed, use this form to appeal their decision.

Facebook’s Message

“Use this form if something you posted was removed due to a trademark report and you believe the content should not have been removed. Before you submit an appeal, you may want to contact the person who complained about the content you posted and resolve the issue with them directly.”

  • Trademark Report Form 2 — Facebook takes trademark infringement very seriously. If you find someone using your trademarked data as their own, use this form to report them and protect yourself.

Facebook’s Message

“Use this form to report content that you believe infringes your trademark”

Data

  • Child Data Request 1 — As a parent there may be several reasons you’d like to request your child’s data prior to account deletion. If you’d like a copy of your child’s data, use this form to request your child’s data.

Facebook’s Message

“Please attach a copy of a notarized statement declaring your rights as a parent or guardian. Note that if you don’t submit this statement, or we find it to be insufficient, we will not be able to provide you with any information and will delete the account.”

“If you do not submit this statement, or we find it to be insufficient, we will not be able to provide you with any information and will delete the account.”

  • Personal Data Requests 2 — While you do give up a certain amount of freedom by signing up and agreeing to terms of service on Facebook, all of your personal information still belongs to you and you have the right to access it. This form gives you the opportunity to access or download your personal information including, but not limited to information, pictures, videos and any other media sources you may have uploaded to the site.

Facebook’s Message

“How to get personal data if you have an account, if you don’t, or if you can’t access it.”

“You can also download a copy of your Facebook information using the Download Your Information 2tool. You can choose to receive your information in an HTML format that’s easy to view, or a JSON format, which will allow you to transfer your information to another service.”

Death and Disability

  • Account Removal Request 5 — There may be time that our love ones become sick, injured or otherwise incapacitated and need their accounts removed from social media. This could be due to privacy or legal reasons, among other things. Regardless of the reasoning, if someone needs their account disable due to sickness, injury or incapacitation, use this form.

Facebook’s Message

“We’re sorry to hear that someone you care about is going through this. We know this is a difficult time and we’d like to help you if we can.”

  • Memorialization Request 1 — After a person passes away there is an option to convert their account from a normal profile to memorial in their honor. In the event that someone you know passes away; this is the form required to convert their profile into a memorial.

Facebook’s Message

“We’re sorry to hear about your loss, and we’re working to make sure your report will get reviewed. Please note that we have fewer people available to review reports because of the coronavirus (COVID-19) pandemic, which means it may take us additional time to memorialize or delete the account you requested.”

  • Requesting Content From a Deceased Person’s Account — Facebook allows us to request content from a deceased person’s account, but you will have to establish a legal connection with the deceased individual prior to attaining any information. If you’d like to request information from a deceased loved one’s account and you have a legal connection, this is the required from.

Facebook’s Message

“Please use this form to request content from a deceased person’s account. We extend our condolences and appreciate your patience and understanding throughout this process.”

  • Special Request for Deceased Person’s Account 1 — This is the secondary form to the Memorialization Request and the Account Removal Request forms. So, if neither of the primary forms work and you want to memorialize a profile due to a death or removed a profile due to sickness, injury or incapacitation, give this form a try.

Facebook’s Message

“Please use this form to request the removal of a medically incapacitated or deceased person’s account, or for memorialization special requests.”

“We extend our condolences and appreciate your patience and understanding throughout this process. Please note that we generally aren’t able to respond to reports about issues other than account memorialization.”

Email

  • Didn’t Receive Confirmation Email — In order to use Facebook, you must provide a valid email address. If you signed up, but never received or misplaced your verification email, use this form to get a new email and verify your account.

Facebook’s Message

“Please fill out this form if you’re having trouble confirming your Facebook account. Make sure to describe things exactly as they appear on your account.”

  • Email Address Already in Use — If your email is already in use. it could be because you had signed up with it on a past account or someone has used your email without your permission. Either way, this is the form that you will be required to use to resolve this issue

Facebook’s Message

If there’s already a Facebook account associated with your email address and you don’t own that account, please use this form to let us know.

  • Email Address Already Taken — If your email if already taken, it could be because you had signed up with it on a past account or someone has used your email without your permission. Either way, this is the form that you will be required to use to resolve this issue.

Facebook’s Message

“If you see a message saying you can’t create a Facebook account because your email address is already taken, please let us know.”

Feedback

Facebook’s Message

“Thanks for taking the time to give us feedback. We’re constantly trying to improve Facebook, so your input is important to us.”

  • Your Feedback About Facebook — This form is simply to provide general feedback in and effort improve the Facebook experience for yourself and others.

Facebook’s Message

“Thanks for taking the time to give us feedback. Though we can’t review and respond to every submission, we do use feedback like yours to improve the Facebook experience for everyone. We may use feedback or suggestions submitted by the community without any restriction or obligation to provide compensation for them or keep them confidential. “

“Note: All suggestions are governed by the Facebook Terms (see section 4.5.8). This form is for providing feedback about how our features can be improved and should not be used to report content on Facebook. Learn more about how to report something for abuse, spam, or other violations of our Community Standards, including intellectual property violations.”

  • Your Feedback About Facebook for Every Phone — It’s not uncommon to come across something that is broken or could be improved on a specific device or phone. If you encounter this situation, use this form to provide general feedback and help improve Facebook.

Facebook’s Message

“Let us know how we can improve your experience with Facebook for Every Phone.”

“Thanks for taking the time to give us feedback. We don’t typically respond to feedback emails, but we’re reviewing them. “

“Note: All suggestions are governed by the Facebook Terms (see section 2.5).”

  • Your Feedback about Pages Insights — It’s not uncommon to encounter something that is broken or could be improved in relation to page insights. If you come across this situation, use this form to provide general feedback and help improve Facebook.

Facebook’s Message

“Let us know what we can do to improve your experience with Pages Insights.”

“Thanks for taking the time to give us feedback. We don’t typically respond to feedback emails, but we’re reviewing them. “

“Note: All suggestions are governed by the Facebook Terms (see section 2.5).”

Login

  • Must Login To See This Page Error 2 — As you can see, Facebook has a ton of forms, but they don’t have one for everything. This form is a general error reporting form designed to allow users to report errors not covered by a specific form.

Facebook’s Message

“If you see this error message while browsing Facebook, you’ve come to the right place. Please use this form to tell us about the issue you’re experiencing.”

  • Report a Login Issue — Login issues happen from time to time, but most of time it’s user error. However, if you can’t login with a password that you know is correct, use this form to report the location that you couldn’t login because Facebook could have a broken login form.

Facebook’s Message

“If you’re having trouble logging in or with your password, you’ve come to the right place. Please use this form to tell us about the issue you’re experiencing.”

  • Report a Login Issue — Login issues happen from time to time, but most of time it’s user error. However, if you can’t login with a password that you know is correct, use this form to report the location that you couldn’t login because Facebook could have a broken login form.

Facebook’s Message

“If you’re having trouble logging in or with your password, you’ve come to the right place. Please use this form to tell us about the issue you’re experiencing.”

  • Security Checks Preventing Login — Login issues happen from time to time, but most of time it’s user error. If you can login but can’t get passed the security checks by providing information or utilizing devices you know are correct, use this form to report the location that you couldn’t login because Facebook could have a broken function or form.

Facebook’s Message

“If you’re having trouble logging in to your account due to security checks, you’ve come to the right place. Please use this form to tell us about the issue you’re experiencing.”

Mobile

  • Report an Issue with Facebook Mobile Texts — Facebook utilizes mobile text as a way of securing your account and verifying your identity. If you can’t send, receive or utilize the activation text functions with your known devices, use this form to report it as Facebook could be having issues that need fixed.

Facebook’s Message

“If you’re having trouble with Facebook Mobile Texts, you’ve come to the right place. Please use this form to tell us about the issue you’re experiencing.”

Names and Usernames

  • Changing Your Language-Specific Name 1 — Facebook is a community where people connect and share using their authentic identities. Utilize this form to confirm or change your language specific name.

Facebook’s Message

“Provide information so Facebook can confirm that your language-specific name is your authentic name.”

  • My Name Wasn’t Accepted — Facebook may decline your registration if they have reason to believe you name isn’t authentic. Use this form to upload documentation verifying your name and complete your Facebook registration.

Facebook’s Message

“If you were unable to sign up for Facebook using your authentic name, please fill out the form below so we can help get you set up.”

  • Verify Your Name 4 — Facebook may temporarily suspend your account if they have reason to believe you name isn’t authentic. Use this form to upload documentation verifying your name and get your account reinstated.

Facebook’s Message

“We’ve temporarily suspended your account because we detected that your Timeline doesn’t show your authentic name. Please provide the following information so we can verify your authentic name and update your account.”

Pages

  • Must Log In To See This Page Error 2 — As you can see, Facebook has a ton of forms, but they don’t have one for everything. This form is a general error reporting form designed to allow users to report errors not covered by a specific form.

Facebook’s Message

“If you see this error message while browsing Facebook, you’ve come to the right place. Please use this form to tell us about the issue you’re experiencing.”

  • Report an Issue with Home Page or News Feed 1 — It’s not uncommon to encounter something that is broken or could be improved on the home page or news feed. If this occurs, use this form to provide general feedback and help improve Facebook.

Facebook’s Message

“If you’re having trouble with your homepage or news feed, you’ve come to the right place. Please use this form to tell us about the issue you’re experiencing.”

  • Your Feedback about Pages Insights — It’s not uncommon to encounter something that is broken or could be improved in relation to page insights. If you experience this situation, use this form to provide general feedback and help improve Facebook.

Facebook’s Message

“Let us know what we can do to improve your experience with Pages Insights.”

“Thanks for taking the time to give us feedback. We don’t typically respond to feedback emails, but we’re reviewing them. “

“Note: All suggestions are governed by the Facebook Terms (see section 2.5).”

  • Link Reach Ban 1 — Facebook does its best to eliminate spam and clickbait on the platform. If they have reason to believe you are posting this kind of content, they will ban links from certain sites. If Facebook has banned a link in error, use this form to appeal a link reach ban via this form.

Facebook’s Message

“Your Page has been sharing links that we believe are clickbait, such as a headline designed to get someone’s attention and lure them into clicking it. Your post will still appear on your Page, but it won’t appear in News Feed. You can appeal our decision here.”

Payments and Charges

o Ads

o Charity Donations

o Games

o Marketplace Orders

o Payments in Messenger

o Personal Fundraiser

o Subscriptions

o Stars

o Instant Games (Games in Messenger)

o Unauthorized Charge or Other

Facebook’s Message

“Please select the Facebook payments product that you need help with and fill out the respective form.”

Facebook’s Message

None

Photos and Videos

Facebook’s Message

“Thanks for taking the time to give us feedback. We’re constantly trying to improve Facebook, so your input is important to us.”

  • Privacy Rights — Photo Removal Request 2 — Scammers and imposters are everywhere online these days, so don’t be surprised if you come across another account using one of your uploaded profiles pictures. However, this is a reportable violation. If you encounter this situation for yourself, a child or even another adult, use this form to report it.

Facebook’s Message

“This channel is reserved for people to report potential violations of their privacy rights concerning their image on Facebook.”

  • Privacy Rights — Photo Removal Request 1 — Scammers and imposters are everywhere online these days, so don’t be surprised if you come across another account using one of your uploaded profiles pictures. However, this is a reportable violation. If you encounter this situation for yourself, a child or even another adult, use this form to report it.

Facebook’s Message

“This channel is reserved for people to report potential violations of their privacy rights concerning their image on Facebook.” (2nd option)

  • Privacy Rights — Photo Removal Request 2 — Scammers and imposters are everywhere online these days, so don’t be surprised if you come across another account using one of your uploaded profiles pictures. However, this is a reportable violation. If you encounter this situation for yourself, a child or even another adult, use this form to report it.

Facebook’s Message

“This channel is reserved for people to report potential violations of their privacy rights concerning their image on Facebook.” (3rd option)

  • Privacy Rights — Video Removal Request 1 — Scammers and imposters are everywhere online these days, so don’t be surprised if you encounter another account using one of your uploaded videos. However, this is a reportable violation. If you experience this situation for yourself, a child or even another adult, use this form to report it.

Facebook’s Message

“This channel is reserved for people to report potential violations of their privacy rights concerning their image on Facebook.”

  • Privacy Rights — Video Removal Request — Scammers and imposters are everywhere online these days, so don’t be surprised if you encounter another account using one of your uploaded videos. However, this is a reportable violation. If you experience this situation for yourself, a child or even another adult, use this form to report it.

Facebook’s Message

“This channel is reserved for people to report potential violations of their privacy rights concerning their image on Facebook.” (2nd option)

  • Report an Issue with Webcam Videos on Facebook — Facebook is consistently updating its code and features in an effort to stay up to date with changing technology. However, it’s possible to encounter a situation where a specific camera or function will not work due and unforeseen update or interoperability requirement. If you experience an issue with webcam videos on Facebook, use this form to report it so Facebook can address the issue.

Facebook’s Message

“If you’re having trouble recording webcam video, you’ve come to the right place. Please use this form to tell us about the issue you’re experiencing.”

Privacy and Rights

  • Privacy Rights — Photo Removal Request 2 — Scammers and imposters are everywhere online these days, so don’t be surprised if you encounter another account using one of your uploaded profiles pictures. However, this is a reportable violation. If you experience this situation for yourself, a child or even another adult, use this form to report it.

Facebook’s Message

“This channel is reserved for people to report potential violations of their privacy rights concerning their image on Facebook.”

  • Privacy Rights — Photo Removal Request 1 — Scammers and imposters are everywhere online these days, so don’t be surprised if you encounter another account using one of your uploaded profiles pictures. However, this is a reportable violation. If you experience this situation for yourself, a child or even another adult, use this form to report it.

Facebook’s Message

“This channel is reserved for people to report potential violations of their privacy rights concerning their image on Facebook.” (2nd option)

  • Privacy Rights — Photo Removal Request 2 — Scammers and imposters are everywhere online these days, so don’t be surprised if you encounter another account using one of your uploaded profiles pictures. However, this is a reportable violation. If you experience this situation for yourself, a child or even another adult, use this form to report it.

Facebook’s Message

“This channel is reserved for people to report potential violations of their privacy rights concerning their image on Facebook.” (3rd option)

  • Privacy Rights — Video Removal Request 1 — Scammers and imposters are everywhere online these days, so don’t be surprised if you encounter another account using one of your uploaded videos. However, this is a reportable violation. If you experience this situation for yourself, a child or even another adult, use this form to report it.

Facebook’s Message

“This channel is reserved for people to report potential violations of their privacy rights concerning their image on Facebook.”

  • Privacy Rights — Video Removal Request — Scammers and imposters are everywhere online these days, so don’t be surprised if you encounter another account using one of your uploaded videos. However, this is a reportable violation. If you experience this situation for yourself, a child or even another adult, use this form to report it.

Facebook’s Message

“This channel is reserved for people to report potential violations of their privacy rights concerning their image on Facebook.” (2nd option)

  • Report a Privacy Rights Violation 1 — Scammers and imposters are everywhere online these days, so don’t be surprised if you encounter another account using one of your uploaded media sources containing your image. However, this is a reportable violation. If you experience this situation for yourself, a child or even another adult, use this form to report it.

Facebook’s Message

“Please note that this channel is reserved for people to report potential violations of their privacy rights concerning their image on Facebook.”

Some contact forms have multiple options. Depending on the option you select, you’ll be shown the actual form or redirected to related contact forms or additional information. If you notice there are 2nd or 3rd options (i.e., duplicate forms for the same issue), submit those as well as the originals.

You can also ask their official community center!

Another way to get help with Facebook issues is to connect with other users in the Facebook Community Forum 1 .

You can browse questions by topic or use the search box at the top of the page.

If all else fails…

Your last line of hope is emailing Facebook directly:

Facebook customer care service phone number is (650) 543–4800 . If you’re from outside of the United States, make sure to add an international calling number for the U.S.
Article Was Originally Posted On SWAPD

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